Question 1

How does it work?

Accepted Answer

It's very simple. Choose the flowers on the homepage, you can choose between various types of bouquets and also add a candle if you want. There is a box where you will have to enter the name, surname and burial place of the deceased person. Continuing we will arrive at the checkout cart where you will have to enter your details and payment details. Within 48 hours, the tomb or niche of the person indicated by you will be set up with the flowers you have chosen.

Question 2

In fase di checkout cosa devo scrivere?

Accepted Answer

Devi compilare il modulo con i tuoi dati nelle prime caselle di testo, email, nome, cognome e n° di telefono cellulare, invece nelle altre "Dettagli di consegna" devi indicare il cimitero e il comune, i campi si compilano automaticamente.
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Siamo al tuo fianco! 
Lo staff di FloreMoria
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Question 3

What if I don't know the dates of birth or death?

Accepted Answer

Don't worry, we can find the location of your deceased loved one even if you don't remember the dates of death or birth. We only need the municipality where he is buried.

Question 4

What if the tomb or niche is not found?

Accepted Answer

Before making the delivery, we need to make sure that we have identified the precise location. If we fail, we will apply the return immediately.

Question 5

In case of homonymy?

Accepted Answer

If we find several people with the same name and surname in the same cemetery, we will ask you to choose from the various ones proposed with various alternatives of dates of death and birth. you will choose which one will be the exact one.

Question 6

In which cemeteries is the service possible?

Accepted Answer

We operate in all 24,000 cemeteries throughout Italy.

Question 7

How do I make sure the delivery has been made?

Accepted Answer

Our partner florist will take a photo at the time of delivery and upload it to the system which will send it to your mobile device.

Question 8

Who takes care of the delivery?

Accepted Answer

Our florist partners are the best professionals who will take care in choosing the flowers and take care of the delivery with attention and respect.

Question 9

What if something went wrong?

Accepted Answer

If the florist does not deliver the bouquet of flowers you have chosen or if the flowers are of a significantly lower category than the one selected, we will refund the total amount of your order.

Question 10

Where do the flowers come from?

Accepted Answer

Our florist partners buy and sell flowers every day. Each florist has its own provincial supplier who supplies them daily. The main origins are local or alternatively from Holland.

FloreMoria
The Flowers of Memory

Assistenza - FAQ

FloreMoria s.r.l.

Contacts

FloreMoria Newsletter

FloreMoria The Flowers of Memory

Assistenza - FAQ

FloreMoria s.r.l.

Contacts

FloreMoria Newsletter

FloreMoria
The Flowers of Memory